Personal Health Desk Frequently Asked Questions
| Question Filter | Answer Filter | Date Posted Filter | |
|---|---|---|---|
| I have a license for Personal Health Desk 3 or earlier. Do I have to purchase a new license for version 4. If not, how do I license version 4? | If you have a license for Personal Health Desk version 3 or earlier, you are entitled to using version 4 without charge. To license version 4, copy the cReg.cds file (your license file) from the c:\Program Files\PHDesk30 directory and paste it into the c:\Program Files\PHDesk40\License directory (note the change in directory). Your copy of PH Desk version 4 will now be licensed. | 2011-11-19 | Edit |
| How do I import my data from version 3 into version 4? | Run PH Desk version 4 and cancel/close all windows until you get to the main program screen. Open the Setup tab on the ribbon bar. There you will see an option for importing version 3 data. Click that button and follow the instructions. Do not uninstall version 3 until you are happy that all your data has been imported and is functioning correctly. Make sure that any pictures/documents that you have scanned are opening correctly. Note that you do not need to uninstall version 3. | 2011-11-19 | Edit |
| What is the current version of Personal Health Desk? | The current version of Personal Health Desk is 4.08. Open the Help tab on the ribbon bar and click the About button to check the version number. If you are running version 4.05 to 4.07, you can upgrade by downloading PHDesk 408Upgrade.zip. Open the zip file and save the PHDesk40.exe and PHDDTS40.mdb files in the installation directory of PH Desk 4 (usually c:\Program Files\PHDesk40) overwriting the files of the same name. Then, save the two fr3 files in the Reports subdirectory, overwriting the files of the same name. | 2011-11-30 | Edit |